Our Values

Requires improvement for Safe -

Staffing and recruitment

● People were not always supported by staff who had been safely recruited. We reviewed three staff files. Full employment histories had not been consistently obtained and satisfactory explanations of gaps in employment had not been addressed. Some new staff had only completed the years they were employed and not included months. The registered manager could not be assured they knew the person's full employment history. One person's work history showed dates of employment different from those on the reference received from the employer. This had not been identified or addressed by the registered manager.

● During the inspection the registered manager updated the application form, in line with Schedule 3 of the Health and Social Care Act, to ensure future applications were in line with good practice. Following the inspection, the registered manager reviewed the whole recruitment process and created new supporting documents. They had begun to audit all staff files to identify and address further gaps. We will follow this up at the next inspection.