Our Services

OUR SERVICES

We offer quality care for individuals, couples and families in the comfort of their own homes.

We provide support to Elderly, End of Life, Learning Disabilities and Autism, Dementia Care, Respite Care and Adults over the age of 18 years.

We provide a wide range of professional services to meet your needs. We understand the vulnerability of people that require support and this ensures we provide the highest level of quality care, amongst our other values.

PLEASE BE AWARE

Prepare4care do not discriminate and provide both male and female Care Specialists. We are happy to meet needs where possible but if you are not happy to have a male Care Specialist this must be stated on enquiry.

Assessment

Before you receive any Care Support from Prepare4care, we come out to your home at your convenience, in order for us to find out what you want and how you want us to support you. It is a great way for you to get to know us and for us to get to know you.

The assessment is the first stage in your Prepare4care journey, this allows us to tailor a package that suits all your needs and is flexible around you. After your assessment with us, your support plan is developed to be completely unique to your needs, lifestyle and your routines based on the information we have gathered.

Home Care/Dementia Care

30 minutes support package

45 minutes support package

60 minutes plus support package

Flexible packages to suit needs

Our Home Care package is tailored to suit all your needs and is flexible around you. This can range from personal care support, to social aspects, to meal preparations, shopping/domestic duties, support with medication and more.

Home Care can be frightening for some people, especially when you have lived such an independent life. Our Care Specialists are not there to take that independence away but simply support the life you already lead.

Changing a person’s environment and routines can be very distressing, even more so when that person has been diagnosed with Dementia. Dementia can make the world confusing, stressful and frightful, that’s why we believe that keeping you in your own home, now more than ever, is the better choice compared to Residential Care. There’s nothing better in our eyes than a person who can stay in the place they know and love. That way you will feel secure, surrounded by your precious memories and worldly comforts.

Respite Care/End of Life Care

30 minutes support package

45 minutes support package

60 minutes plus support package

Flexible packages to suit needs

Non Nursing packages

You may be a main Care provider for a loved one or you may have just come out of hospital. Whatever the reason we can provide short or long term Respite Care.

Our Respite Care packages will give that much required rest break to full time care providers, while they have the knowledge that their loved ones are in safe hands.

Our Respite Care package could provide you with temporary quality support, while you are recovering and healing.

Our Care Specialists can provide care and support for individuals that are near the end of their life.

End of Life is a difficult time for the person and their loved ones. All of our Care Specialists are fully trained in Palliative Care and will support the requirements in place for a dignified, and comfortable death.

This will allow your loved one to stay in the familiar and comfortable surroundings of their own home.

Live in Care and Support

24/7 support package

Our Live in Care package is perfect for you if you need and want 24/7 Care support.

This package will offer that one to one, 24/7 Care support, full time security and safety to you and your family, that a timed Care service may not provide.

It can be a great alternative to residential care and will keep you surrounded by the comforts/familiarity of your own home.

We offer 24/7 support services to individuals with Learning Disabilities and Autism within their own homes. We also support people that are aged 18 years and up.

We will support you to live a safe, happy and fulfilled life, in the home you know and love. Our support plans are completely unique to your needs, lifestyle and your routines. So whether you need support with daily tasks, support with personal care or support to meet social needs we can support you fully.

Learning Disabilities and Autism

Daily support package

Nightly support package

Flexible packages to suit needs

With information from the government on the future of social care and the NHS, pledging to make learning disabilities and/or autism a ‘national priority’ in their upcoming 10-year plan, we have concentrated on providing outstanding support and services that are essential for people to thrive.

Individuals with learning disabilities and/or autism have the same basic rights to receive equity in areas such as healthcare, independent living, employment opportunities and accommodation. Removing the barriers and providing adequate provision is essential, therefore we can offer a support service that is fully tailored to your unique needs and enhances your quality of life.

We include positive behaviour, personal achievements and goals into all our support plans, to ensure you receive the best support to live your life the way you want.

All of our Care Specialist's are fully qualified in PBS and specially trained to support individuals with learning disabilities and autism. This results in you have a team that can fully support your lifestyle and your daily routines.

Extra Care and Support

If your looking for a Care Package, or support, that we have not mentioned above, please do not hesitate to contact us to discuss your requirements. No question or enquiry will ever be dismissed and our team will endeavour to be flexible to meet your needs.

Whatever the situations we will have a solution to help and support you.

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Our latest CQC inspection and report

Details of this locations CQC registration

Here you will find the list of services and areas the Care Quality Commission (CQC), authorise and regulate this service to operate.

Type of service

Homecare agencies

Specialisms/services

Caring for adults over 65 yrs

Caring for adults under 65 yrs

Dementia

Learning disabilities

Mental health conditions

Physical disabilities

Local authority

Kent

Regulated services/activities

CQC register Prepare4care Ltd to carry out the following legally regulated services here:

Personal care

Miss Sarah Jane Massaro is responsible for these services.

Miss Sarah Jane Massaro is the registered manager for these services at this location.

CQC rating

Requires improvement for Safe -

Staffing and recruitment

● People were not always supported by staff who had been safely recruited. We reviewed three staff files. Full employment histories had not been consistently obtained and satisfactory explanations of gaps in employment had not been addressed. Some new staff had only completed the years they were employed and not included months. The registered manager could not be assured they knew the person's full employment history. One person's work history showed dates of employment different from those on the reference received from the employer. This had not been identified or addressed by the registered manager.

● During the inspection the registered manager updated the application form, in line with Schedule 3 of the Health and Social Care Act, to ensure future applications were in line with good practice. Following the inspection, the registered manager reviewed the whole recruitment process and created new supporting documents. They had begun to audit all staff files to identify and address further gaps. We will follow this up at the next inspection.

Full report

To read our full report please click on the CQC logo to down Prepare4care Ltd's report in PDF format.